Returns & Refunds

At Bracelets By Cora, we are dedicated to ensuring your satisfaction with our high-quality jewelry. Our return policy is designed to make your experience smooth and worry-free.

New Merchandise Returns:

• Timeframe: You can return undamaged merchandise within 2 weeks (14 days) from the date of delivery.

• Eligibility: Items must be in their original condition and packaging, including all accessories.

• Costs: Your first return for each order is free of charge; subsequent returns will also be free.

• Refund Process: Upon receiving and inspecting the returned item(s), we will issue a refund for the purchase price (excluding the original shipping cost).

• Processing Time: Please allow up to 7 business days for your refund to be processed.

30-Day Money-Back Guarantee for Defective Items:

• Reporting: If you receive a defective item, contact us within 30 days from the date of delivery.

• Return Instructions: We will provide detailed instructions for returning the defective item(s) at no additional cost to you.

• Resolution Options: Upon receiving and inspecting the returned item(s), we will either issue a full refund or send a replacement item based on your preference.

• Processing Time: Please allow up to 7 business days for your refund or replacement to be processed.

Initiating a Return:

To initiate a return, kindly contact our customer service team with your order number and details about the item(s) you wish to return. Your first return for each order is on us, ensuring you can shop with confidence.

Our Appreciation:

We appreciate your business and are grateful for choosing Bracelets By Cora. We look forward to continuing to provide you with exceptional jewelry and outstanding customer service. Your satisfaction remains our top priority.