Return Policy: Your Satisfaction Guaranteed
At Bracelets By Cora, we stand behind our craftsmanship. Whether you need a different size or a seasonal refresh, our goal is to keep your favorite pieces on your wrist.
1. 14-Day "Perfect Fit" Window
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Exchanges & Resizing: We offer complimentary resizing and even-value exchanges. We provide a pre-paid shipping label to ensure your bracelet fits you perfectly.
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Returns for Refund: If you prefer a full refund, items must be initiated within 14 days of delivery. For refunds, the customer is responsible for return shipping costs.
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Condition: Items must be in original, unworn condition with all original packaging.
2. 30-Day Quality Guarantee
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If your item arrives defective or damaged, please notify us within 30 days. We will provide a pre-paid label and a full replacement or refund at no cost to you.
3. 1-Year Restringing & Repair Service
Jewelry is meant to be lived in! To ensure longevity, we offer the following maintenance:
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Complimentary Restringing: If your elastic stretches or frays within one year, the labor and restringing materials are on us.
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Repairs & Missing Parts: If a bracelet breaks and components are lost, a repair fee will be estimated based on the current cost of replacement parts (beads, metals, or charms).
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Availability & Variations: Many of our pieces use limited-edition or natural materials. We cannot guarantee that original beads will be in stock. If materials are discontinued, we will offer a substitution of equal value or a credit toward a new style.
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Shipping: For all 1-year maintenance and repair requests, the customer is responsible for shipping costs both to and from our studio.
Start a Request
To ensure we have the materials in stock to help you, please follow our intake process:
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Click the button below to open our Request Form.
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Attach a Photo: For repairs or restringing, a photo is required so we can verify bead availability and provide an accurate estimate.
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Wait for Confirmation: We will review your request and email you shipping instructions within 48 hours.